Did you know that almost 41% of consumers schedule appointments after the close of normal business hours? Moreover, 61% prefer a business or healthcare provider that offers online appointment scheduling. And, over 70% of them access the internet on their smartphone....
As the Covid vaccination effort continues, reports of scheduling debacles continue. In a New York Times article, “Faulty Software Snarls Vaccine Sign-Ups,” author Kellen Browning reported that in Virginia, the software recommended by the CDC was too confusing for...
