Improving profits and boosting customer satisfaction is a top priority for all business owners. Satisfied customers are more likely to become repeat customers, which leads to increased revenue and profits. This is particularly true in the auto repair industry, where...
Just because your auto repair shop is open for business, it doesn’t mean customers will come to you. And if they do, you might want to rethink the way you build a relationship with them. With today’s consumers, it’s not just a matter of providing great auto repair....
According to Small Business Trends, the top small business concern for 2021 is securing new customers. That’s no surprise, given that new customers bring increased revenue. However, there are additional ways of achieving the goal, as well. Read on to learn 10 ways...
Online appointment schedulers are hugely popular. And there are many from which to choose, all with their particular “menu” of features. Of the 6 features your scheduler should have, there is one that may not be top of mind for you: your customers. What your...
Did you know that almost 41% of consumers schedule appointments after the close of normal business hours? Moreover, 61% prefer a business or healthcare provider that offers online appointment scheduling. And, over 70% of them access the internet on their smartphone....
As the Covid vaccination effort continues, reports of scheduling debacles continue. In a New York Times article, “Faulty Software Snarls Vaccine Sign-Ups,” author Kellen Browning reported that in Virginia, the software recommended by the CDC was too confusing for...
