If you own a business that provides services, you’re likely familiar with appointment no shows. They are a headache for everyone. Many customers fail to appear for scheduled appointments. For service-based businesses, ensuring prospects show up for appointments...
Business intelligence is defined as a process of collecting and processing business information to derive insights and make profitable business decisions. Smart business owners and leaders rely on a variety of business intelligence to make better decisions. With more...
Starting a new business can be daunting. In fact, while every new entrepreneur starts their business venture on a learning curve, very few make a victorious progression to success. There are common mistakes every new business owner makes, some more serious than...
In the past, if you wanted to catch the attention of prospective customers in your town or county, you would place an advertisement in the Yellow Pages. You might even have purchased 30- or 60-second commercial spots on radio or TV (although TV was, for most,...
Accounts, investment brokers and financial planners: If you think appointment schedulers are just for scheduling appointments, you haven’t met EZnet Scheduler®. EZnet Scheduler Financial Edition also enables financial professionals to manage resources. Our...
Phone calls and voicemail messages are a thing of the past. Now, everyone says, “Text me.” Auto repair customers say the same thing. But, that’s not a bad, because there are 6 ways auto repair shops can use text messaging for customer communications. SMS...
Anyone who has ever started a new business can tell you that the most common piece of advice they received was “know your industry.” And that is very good advice. But there is more to it than simply that. As such, we’ve put together this article on 5 tips for...
As software as a service (SaaS) grows in popularity and increasingly replaces packaged software, there is often confusion over SaaS-related terminology. We’ve put together this handy guide of 13 SaaS acronyms you need to know. 1. Software as a Service (SaaS) A method...
All businesses need software. That fact is not in question. What is in question is what’s better—packaged software or software as a service (SaaS)? The answer to the packaged software vs. SaaS dilemma is multi-faceted. The first consideration is whether or the...
Improving profits and boosting customer satisfaction is a top priority for all business owners. Satisfied customers are more likely to become repeat customers, which leads to increased revenue and profits. This is particularly true in the auto repair industry, where...
